## What the assistant is
The RingDesk assistant is the chat bubble in the bottom-right corner of your dashboard. It is an expert account manager for your AI phone agent: it knows your setup, answers your questions, and proactively suggests things you could set up or improve.
How to use it
- Click the robot bubble on any page to open the assistant.
- Ask anything about using RingDesk - for example "How do I get more calls handled without a message?" or "Help me improve my FAQs".
- It remembers your previous conversations, so you can pick up where you left off.
Recommendations
When there is something worth improving, a small red dot appears on the bubble. Open the assistant and check the Recommendations tab to see suggestions such as:
- Confirming your opening hours (if they were estimated for you)
- Adding FAQs so the agent answers more calls itself
- Setting up call forwarding so urgent callers reach a person
- Connecting your booking system, or adding your menu
Each suggestion links straight to the right place in your dashboard. You can dismiss any you don't need - they won't come back.
Privacy
Your conversations are saved so the assistant has context next time and so our support team can help if you raise an issue. The assistant only advises on RingDesk - it won't give general business, legal, or financial advice.
### Related articles
- Getting started with RingDesk - Signing in to RingDesk - Taking over your RingDesk account - Getting help and reporting a call - About the free trial