Email preferences
RingDesk sends several automated emails to help you stay on top of your account. You can control each type from Account > Email preferences.
Available preferences
| Email type | Default | What it contains |
|---|---|---|
| Trial updates | On | Trial ending soon, trial expired, and usage alerts |
| Monthly report | On | Call volume, sentiment, overage, and upgrade suggestions |
| Weekly digest | On | This week's call count, busiest day, and unresolved questions |
Changing preferences
- Go to Account in the top navigation
- Click Email preferences
- Toggle each category on or off
- Changes are saved immediately
Billing emails
Billing emails (invoices, payment failures, plan changes) cannot be disabled as they are required for your account.
Related articles
- Your call notification emails - Managing your notification preferences - Get a text when a call needs you - Send a follow-up text after a call - Answering text messages