Upgrading your plan
Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of your current billing period, and your new included minutes are available straight away.
To upgrade: go to Billing and click Change plan.
Downgrading your plan
Downgrades are scheduled for the end of your current billing period. You'll keep your current plan's features until then.
To downgrade: go to Billing, click Change plan, and choose a lower tier.
Cancelling
You can cancel at any time. Your service continues until the end of the billing period. See the "Cancelling RingDesk" help article for details.
Proration
When you upgrade mid-cycle, you're only charged for the days remaining in the period at the new plan rate. You receive a credit for unused days on the old plan.
Related articles
- Billing and usage: your minutes, charges and next invoice - Pay As You Go: credit and automatic top-ups - Your agreements, order confirmations, and invoices - Cancelling RingDesk and removing call forwarding - Adding teammates and roles